I got a shiny new AT&T Tilt (HTC 8925) and I found it very confusing to setup internet connection on the device. Now I am a very technical person. If I couldn’t figure out how to setup internet connection on my Tilt within five minutes of powering it up (without searching google), i think most people will have difficulties doing so. It is no wonder why wireless data usage (apart from sms) lagged so much compared to voice in the US. I think the device OS (Windows Mobile 6 in this case, device manufacture (HTC) and wireless carrier really needs to work together to make it more user friendly.
To save you some time, here is the instruction on how to setup Internet Connection on the Tilt AT&T.
By the way, I think BlackBerry did a way better job at this. Your internet connection is automatically provisioned as soon as you power up the device.
Update: With the new Dell Mini 9’s embedded cellular broadband, hopefully one day you won’t need to go through this internet configuration thing on a tiny phone. Check out Dell Inspiron Mini 9 v.s. Asus Eee PC v.s. Amazon Kindle and call AT&T to ask them stock up and sell the Dell Mini 9.